McDonald’s customer denied napkin, sues for $1.5 million

(AP Photo/Gene J. Puskar)

(AP Photo/Gene J. Puskar)

DAILY CALLER NEWS FOUNDATION – There is nothing worse than eating a cheeseburger without having a napkin to wipe the ketchup off your mouth.

Or so believes Webster Lucas, who is suing the fast food giant McDonald’s for the sum of $1.5 million for refusing to give him a napkin with his meal, reports TMZ.

The incident occurred in January, when Webster went to a McDonalds in Pacoima, Calif. and ordered a Quarter Pounder Deluxe. When he began eating his burger, Webster realized that he needed more napkins. He then returned to the counter and asked the manager, which is when — according to Webster’s lawsuit — he was rudely denied the extra piece of tissue paper.

“I should have went to eat at the Jack-in-the-Box because I didn’t come here to argue over napkins. I came here to eat,” Webster allegedly told the manager.

The unsatisfied McDonald’s customer, who is African American, says that things became more serious when the Mexican-American employee made what he perceived to be a racist remark, murmuring something about “you people.”

A distressed Webster then sent an email to the general manager, Leticia Barrera, in which he explained that the incident had severely impacted his ability to work.

“I am unable to work because of the undue mental anguish and the intentional infliction of emotional distress caused by your employee…,” the email read.

In her response, Barrera apologized and emphasized the fast food company’s dedication to customer service.

“I hope you will accept my apology for your unsatisfactory visit,” she said, according to TMZ.

Barrera continued, “Our goal is 100-percent customer satisfaction and that means friendly service with every visit without exception…I’m sorry you feel we have let you down.”

Webster was offered free burgers, but he instead decided to take Ronald McDonald to court.

Comments

Polititainment

Obama channels Chris Rock again

At rallies for Democrats in Maryland and Illinois on Sunday, Obama dropped the name "Cousin Pookie" -- a character that he used frequently to energize black voters during his 2008 campaign -- during his speeches.

Oliver beats Supreme Court's camera ban
Comedian John Oliver is sick of the Supreme Court ban on cameras in the court room and the ridiculous ways it makes television news stations have to cover those cases. But all hope is not lost. “What happens at the Supreme Court is way too important not to pay attention to and yet the ban […]
Stewart and Colbert go after 'Fangate'

Both Jon Stewart and Stephen Colbert had a field day with “Fangate” Thursday night.

O'Reilly v Stewart on 'white privilege'

Jon Stewart had one goal in bringing Bill O’Reilly on his show Tuesday evening: "I want you to admit that there is such a thing as white privilege."

Galifianakis gives Obama a nickname
Zach Galifianakis once came up with a very special nickname for President Obama, he recounted on “The Daily Show” Tuesday night. It all started when Galifianakis came to the White House to film the Emmy-winning “Between Two Ferns” episode to promote Obamacare. “Before we went to interview the president, I ate in the White House […]

White House

President Obama, unpaid bills and the curious editing of the White House transcript
President Obama, some unpaid bills and a curiously “inaudible” section of the White House recording of a speech — that’s how all good stories start, right? While at a Democratic National Committee fundraiser in Chicago, Obama cracked a joke about the “unpaid bills” at his home. The joke was reported by the White House Press […]
Secrecy shrouds how the Obamas cook their chicken wings

Now it seems the Obamas are tight-lipped even about their eating habits.

Obama delivers devastating blow to red state Democrats, calls them ‘all folks who vote with me’
President Obama can’t seem to stay out of the 2014 midterm elections, no matter how much his fellow Democrats want him to. Obama spoke on Al Sharpton’s radio show Monday, which was later replayed on MSNBC, insisting that red state Democrats are still his “strong allies.” “A lot of the states that are contested this time […]
Obama reveals his favorite Supreme Court decision

President Obama dished on his favorite Supreme Court decision during his presidency, and it wasn’t either of his interviewer’s top guesses.

Poll: Obama less ‘effective’ at ‘managing basic functions’ of government than George W. Bush
Since his popularity and approval ratings began to slide during his second term, former President George W. Bush has served as a scapegoat for Democrats and current President Obama. Bush’s name has been invoked with almost every negative event that has come America’s way. But it seems that the “blame Bush” strategy hasn’t made the […]

Congress

Dems target Republicans as extremists on ed issues

Democrats this election cycle are working hard to paint their Republican opponents as wild extremists who would slash all funding for student loans.

Udall struggles to think of his favorite books

Sen. Mark Udall (D-Colo.) seemed a bit rattled in his recent interview with ABC 7 News.

Rand Paul: W.H. hasn’t accurately described Ebola
Sen. Rand Paul (R-Ky.) told Bloomberg politics he believes that the White House has been inaccurately depicting the risks of contracting Ebola. “I think from the very beginning they haven’t been completely forthright with us,” said Paul. “They’ve so wanted to downplay this that they really I don’t think have been very accurate in their […]
Rand Paul doesn't want to 'turnip for what'
Sorry Michelle. It doesn’t look like Sen. Rand Paul (R-Ky.) wants to “turnip for what.” Paul let the first lady know about his first stop in New Hampshire Thursday on Twitter. The likely presidential hopeful went from the plane to the Dunkin’ Donuts and snapped a photo. Just arrived in Manchester, New Hampshire. First stop: @DunkinDonuts cc: […]
Americans could face $15B in new internet taxes
If Senate Democrats don’t take up the Permanent Internet Tax Freedom Act before the end of the year, American internet users could be looking at nearly $15 billion in additional taxes, a new study found. The Internet Tax Freedom Act, passed during the 1990s, prevents state and local governments from taxing people for access to the […]