Try Obamacare’s 1-800 number, get directed to healthcare.gov

Barack Obama sadAmericans looking to enroll in the Affordable Care Act’s exchanges are beginning to find themselves trapped in a never-ending cycle of frustration as Obama’s instructions to call the marketplace’s hotline land them back at healthcare.gov.

While addressing the nation on the glitches plaguing healthcare.gov on Monday, President Obama directed those looking to enroll in the Affordable Care Act’s exchanges to register via the site’s toll-free number: 1-800-318-2596. But as many flocked to the phones to test out the number per Obama’s advice, they were met with a message directing them back to healthcare.gov — if they actually got through.

“But the point is, the call centers are available, you can talk to somebody directly and they can walk you through the application process,” Obama said during his speech. “And I guarantee, if one thing’s worth the wait, it’s the safety and security of health care that you can afford or the amount of money that you can save by buying health insurance through the marketplaces.”

Upon dialing the marketplace’s hotline — what is supposed to be an easy and fast alternative to healthcare.gov’s long waits and malfunctions — an operator instructs enrollees to speak the state they reside in. Then, an automated voice asks users if they would like information on the marketplace, small business options or “checklist.”

Once more information on the marketplaces is requested, the operator directs those looking to enroll to head to healthcare.gov for more information. According to The Washington Examiner’s Phillip Klein, users must select “checklist” to speak with an agent.

But not all are directed to healthcare.gov.

According to multiple reports, some calling in actually reach an agent — only to be told it takes two weeks to process information, according to one account; options cannot be shared over the phone, in another; and an application must be filled out online, in a third instance.

The Obama administration has shifted the focus of signing up for health insurance from healthcare.gov to registering over the phone as the site remains in repair. And healthcare.gov includes a new directive — added over the weekend — encouraging users to apply by phone. Additionally, a blog post published Monday reminds visitors of the three other ways they can apply: by phone, by mail and in person.

But the experience of signing up for health insurance under the Affordable Care Act is quickly turning into a endless conundrum — head to healthcare.gov, get directed to call the toll-free number. Call 1-800-318-2596, receive instructions to head to healthcare.gov.

The question remains when will it end?

Comments

Polititainment

Obama praises Joan Rivers

President Obama must really want to maintain his popularity in Hollywood. Why else would he write a letter to Melissa Rivers praising her mother and late comedian Joan Rivers, the same woman who called him gay and his wife a "tranny" in July?

TDS: Biden hasn't been out of the house

"The Daily Show" had some fun Thursday night with the VP's recent double whammy of off-color remarks.

GoT Author to host Democrat Fundraiser
The red fundraiser? In this case, the appropriate color is probably blue. George R.R. Martin, the author of the popular book series “A Song of Ice and Fire” and the inspiration for HBO’s “Game of Thrones,” will host a fundraiser for Sen. Tom Udall (D- N.M.) in early October. According to Udall’s campaign, the event will […]
Jay Carney's son performs at White House

The former White House press secretary and now CNN political commentator tweeted out a photo of his son's band Twenty20 performing at a White House event Monday evening.

Stewart: Graham has panicked for 13 yrs
Comedian Jon Stewart is taking some time away from going after his favorite Republican war hawk Sen. John McCain and is now going after McCain’s fellow rally crier, Sen. Lindsey Graham. Graham had some strong words over the weekend on the topic of ISIS, saying,  ”This president needs to rise to the occasion before we […]

White House

Security breaches prompt more White House security
WASHINGTON (AP) — The Secret Service tightened security outside the White House after an embarrassing breach in which a man with a knife scaled a fence, ran across the lawn and made it all the way inside before agents stopped him. Increased surveillance and more officer patrols are among the measures that Secret Service Director Julia Pierson ordered. […]
He gaffes again! Biden praises disgraced former Senator Bob Packwood

Ranking Joe Biden gaffes is like running down the deck of the Titanic -- in the end it's just a race to the bottom and no one ever wins. And yet the vice president continues to provide more candidates for his greatest hits.

Joe Biden should never be allowed to support a Redskins name change

Imagine for a moment a tied Senate vote urging the Washington Redskins to change their team name. Into the chamber steps Joe Biden.

Gaffetastic vice-president apologizes for slur

Vice-President Joe Biden apologized Wednesday for his use of an ethnic slur in a speech this week.

Two remarkable stories show why these Vietnam vets earned an exemption to receive the Medal of Honor

Two Vietnam War veterans who were granted an exemption to receive the Medal of Honor were officially recognized Monday, recalling the extraordinary courage of servicemen often obscured by the tumultuous domestic politics of the era.

Congress

House GOP replaces firm handling Obama suit
THE HILL — House Republicans said they’ve hired new counsel to represent them in their lawsuit against President Obama after their previous lawyer backed out of the case over “political pressure.” They inked a contract on Friday with William A. Burck of Quinn Emanuel Urquhart. The New York Times reported that the GOP’s previous attorney, David Rivkin of […]
Convicted felon running for Congress

Edwin W. Edwards recently spent nine years in prison after being convicted for extorting millions of dollars in exchange for riverboat gambling licenses, and now he's running for office.

Rand Paul: Millennials 'aren't as wedded to party'
Sen. Rand Paul (R – Ky.) seems to have the majority of millennials figured out. The presidential hopeful spoke with The Federalist this week about his foreign policy views and the shift toward libertarian views among millennials. “I think the libertarian influence, the libertarian-ish Republican, the libertarian conservatives in many ways is great for the […]
Democrats turn on Debbie Wasserman Schultz
POLITICO – Democratic National Committee Chairwoman Debbie Wasserman Schultz is in a behind-the-scenes struggle with the White House, congressional Democrats and Washington insiders who have lost confidence in her as both a unifying leader and reliable party spokesperson at a time when they need her most. Long-simmering doubts about her have reached a peak after two […]
'Finally, we're gonna audit the Fed'

The House passed a bill Wednesday afternoon to audit the Federal Reserve, a long-time crusade of former Rep. Ron Paul and libertarians.