Try Obamacare’s 1-800 number, get directed to healthcare.gov

Barack Obama sadAmericans looking to enroll in the Affordable Care Act’s exchanges are beginning to find themselves trapped in a never-ending cycle of frustration as Obama’s instructions to call the marketplace’s hotline land them back at healthcare.gov.

While addressing the nation on the glitches plaguing healthcare.gov on Monday, President Obama directed those looking to enroll in the Affordable Care Act’s exchanges to register via the site’s toll-free number: 1-800-318-2596. But as many flocked to the phones to test out the number per Obama’s advice, they were met with a message directing them back to healthcare.gov — if they actually got through.

“But the point is, the call centers are available, you can talk to somebody directly and they can walk you through the application process,” Obama said during his speech. “And I guarantee, if one thing’s worth the wait, it’s the safety and security of health care that you can afford or the amount of money that you can save by buying health insurance through the marketplaces.”

Upon dialing the marketplace’s hotline — what is supposed to be an easy and fast alternative to healthcare.gov’s long waits and malfunctions — an operator instructs enrollees to speak the state they reside in. Then, an automated voice asks users if they would like information on the marketplace, small business options or “checklist.”

Once more information on the marketplaces is requested, the operator directs those looking to enroll to head to healthcare.gov for more information. According to The Washington Examiner’s Phillip Klein, users must select “checklist” to speak with an agent.

But not all are directed to healthcare.gov.

According to multiple reports, some calling in actually reach an agent — only to be told it takes two weeks to process information, according to one account; options cannot be shared over the phone, in another; and an application must be filled out online, in a third instance.

The Obama administration has shifted the focus of signing up for health insurance from healthcare.gov to registering over the phone as the site remains in repair. And healthcare.gov includes a new directive — added over the weekend — encouraging users to apply by phone. Additionally, a blog post published Monday reminds visitors of the three other ways they can apply: by phone, by mail and in person.

But the experience of signing up for health insurance under the Affordable Care Act is quickly turning into a endless conundrum — head to healthcare.gov, get directed to call the toll-free number. Call 1-800-318-2596, receive instructions to head to healthcare.gov.

The question remains when will it end?

Comments

Polititainment

Michael Bay might direct Benghazi movie

Bay, who has spent the last several years gaining popularity for his "Transformers" films, is reportedly in talks to direct the Benghazi film "13 Hours," according to the Hollywood Reporter.

Holder wants Denzel to play him in movie

Holder spoke to The Hill about Hollywood and politics while at an event at the Washington Ideas Forum Wednesday that was hosted by The Aspen Institute and The Atlantic.

'Rival Survival' premiering Wednesday

Senators Jeff Flake (R-Ariz.) and Martin Heinrich (D-N.M.) are getting ready to show America their bipartisan fire-starting skills on "Rival Survival," a reality show starring tho lawmakers that premiers Wednesday night on the Discovery Channel.

Lovitz has a field day with Hillary

Before Hillary Clinton's jobs comment is swept aside as a minor whoopsie, a few words from Jon Lovitz.

John Oliver has some ideas for the FDA

Some people want more nutrition information on food labels--but who really understands those labels anyway?

White House

Russian hackers broke into the White House network

Hackers with suspected ties to the Russian government recently broke into the White House’s unclassified computer network, the Washington Post reported Tuesday night.

Obama is withholding over 15,000 Fast and Furious documents

President Obama claimed executive privilege to withhold over 15,000 documents relating to Operation Fast and Furious, including nearly 20 emails sent between Attorney General Eric Holder and his wife.

White House fence jumper charged with assault
WASHINGTON (AP) — The 23-year-old Maryland man who climbed over the White House fence Wednesday night has been charged with felonies for assaulting two police dogs and making threats, the Secret Service said Thursday. Dominic Adesanya of Bel Air, Maryland, is in custody of the U.S. Marshals Service for previous outstanding warrants, Secret Service spokesman Brian Leary said. […]
President Obama, unpaid bills and the curious editing of the White House transcript
President Obama, some unpaid bills and a curiously “inaudible” section of the White House recording of a speech — that’s how all good stories start, right? While at a Democratic National Committee fundraiser in Chicago, Obama cracked a joke about the “unpaid bills” at his home. The joke was reported by the White House Press […]
Secrecy shrouds how the Obamas cook their chicken wings

Now it seems the Obamas are tight-lipped even about their eating habits.

Congress

Justin Amash envisions a libertarian Congress

Rep. Justin Amash, the libertarian congressman from Michigan, knows that Congress is far from libertarian. But someday, he thinks that might change.

Rand Paul: The GOP's image ‘sucks’

Rand Paul didn’t mince words about the GOP.

Small college's students thrown into 2014 election

Young people tend not to engage much in the humdrum local politics that go into midterm elections. But what if it’s happening literally in their own backyard?

GOP senator: 'Sorry the government's so f***ed'

Sen. Lindsey Graham (R-S.C.) made some self-deprecating jokes and colorful remarks about the state of the government during a recent private gathering, per a recording provided to CNN by South Carolina Democrats.

Top lawmaker's Ebola claim

A leading House Republican says he is aware of information that points to the United States eventually receiving non-U.S. Ebola patients for treatment.